New MIT Sloan Management Review and the Boston Consulting Group found that companies are much more likely to derive value from AI when their employees do, too
BOSTON, November 1, 2022 /PRNewswire/ — Despite widespread belief that companies are reaping value from artificial intelligence (AI) at the expense of the people they employ and that AI-powered automation can lead to workforce displacement, 60% of employees see AI as an opportunity Colleague and not a job threat. Additionally, organizations with employees who derive value from AI are 5.9 times more likely to derive significant financial benefits from it than organizations whose employees do not derive value from AI, according to a report by MIT Sloan Management Review (MIT SMR) and Boston Consulting Group (BCG) will be released today.
The report, “Achieving individual – and organizational – value with AI”, presents results from the sixth annual research effort between MITSMR and BCG on AI and business strategy. It includes results from a global survey of 1,741 managers and interviews with 17 executives from more than 100 countries and 20 industries on the use of AI in the workplace. According to the report, individuals derive personal value from AI when using the technology enhances their self-determination, which includes their competence, autonomy and connectedness.
“The use of AI in business is ubiquitous today. Many technologies have embedded, even hidden, AI components that employees may not even be aware of. When everyone is using AI to some degree — and benefiting from it — familiar tropes become problematic,” he said Sam Ransbothamprofessor of analytics Boston College and guest editor for the MITSMR Artificial Intelligence and Business Strategy Big Ideas research initiative. “For example, the idea that managers who use AI replace managers who don’t use AI loses meaning when everyone uses AI.”
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AI use is so ubiquitous that individual workers…
