#Customer #Experience #Analytics #Market #Projected #Hit #USD
New York, US, Sept. 29, 2022 (GLOBE NEWSWIRE) — According to a comprehensive research report by Market Research Future (MRFR), “Global Customer Experience Analytics Market, By Touch Point, Solution – Forecast 2030”, the market will touch USD 36.21 billion at a 16.4% CAGR by 2030.
Customer Experience Analytics Market Drivers
The growing interest among business organizations and other service and product providers in understanding customer experiences & feedback will boost market growth over the forecast period.
Customer Experience Analytics Market Key Players
Eminent market players profiled in the global customer experience analytics market report include,
- IBM (U.S.)
- Nice Systems (Israel)
- Tech Mahindra (India)
- Avaya (U.S.)
- Adobe Systems (U.S.)
- OpenText (Canada)
- Oracle Corporation (U.S.)
- Verint (U.S.)
- MartizCX (U.S.)
- Qualtrics (U.S.)
- Medallia (U.S.)
- SAS Institute Inc. (U.S.)
- HP Inc. (U.S)
- InMoment (U.S.)
- SDL (U.K.) and among others.
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Customer Experience Analytics Market Opportunities
Growth in Call Centers to offer Robust Opportunities
Recent years have seen a notable increase in the number of call centers. This makes it easier to improve business operations through swift, intelligent management of client inquiries. As a result, the market for customer experience analytics is enriched and the client base is maintained.
One of the key reasons anticipated to propel market expansion is an increase in the real-time data created by connected devices and applications. One of the key factors driving the market for customer experience analytics is the rising need for personalized service from consumers across various sectors. It is possible to identify and improve factors including a poor consumer experience, ongoing customer patterns, and functional efficiencies.
Additionally, there are now higher levels of investments being made in the implementation of…
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