TEL AVIV, Israel and NEW YORK, Sept. 6, 2022 (GLOBE NEWSWIRE) — Sign (the Company), the world’s leading workplace intelligence platform for compliance teams, today announced that its end-to-end communications compliance platform now has unique capabilities including context, dialects, semantics and jargon in Spanish and Chinese to monitor and accurately decode other business-enabling languages, including the most commonly used languages and dialects. Through its advanced artificial intelligence (AI), sematic analysis and mixed language Natural Language Processing (NLP) technology, Shield is able to alert in a full linguistic context on market abuse, risk, compliance concerns and more across all communication channels, including voice, and even in the most difficult scenarios, such as B. when multiple languages are used in the same conversation.
Global banks and corporations rely on numerous digital channels such as Zoom Voice/Video or WhatsApp messages to communicate across borders. However, existing solutions are unable to properly indicate different risks when using different dialects of the same language due to the low accuracy of the models in understanding these regional differences and accents. In contrast, Shield dramatically increases the accuracy of transcription and market abuse detection through its multilingual models while reducing the operational inefficiencies of false positives.
“Shield’s unique technology has the ability to recognize language, context and meaning at a granular level in all major commercial languages, including English, Spanish and Chinese, but also French, Danish, Finnish, Swedish, Norwegian and many others,” says Shlomit Labin, VP Data Science at Shield. “We are witnessing a transformative change in the way we communicate, and banks and corporations are no longer operating in communication silos. They desperately need an all-in-one solution that they can customize to their needs, and that’s exactly what Shield provides….
