BURLINGTON, Mass., Nov. 12, 2022 (GLOBE NEWSWIRE) — Today eager®AVID has issued a reminder to all customers worldwide on the means by which they can easily get 24×7 product support and self-help through the official Avid channels. In response to the rise of illegitimate Twitter accounts impersonating many businesses and other organizations, Avid has proactively provided this information to assist users who typically rely on Twitter to contact Avid’s support team.
- Join and participate in Avid’s global online user communities:
- Get involved through the Avid Link desktop app:
- Avid link automatically installed with Pro Tools®Sibelius® and media composer®and the free Avid Link mobile app can be downloaded from the Apple App Store or Google Play.
- After signing in with a master Avid account, a user can click on the Avid Link Lounges tab to get answers to questions from Avid moderators and the Communities team.
- Search the comprehensive Avid Knowledge Base:
- Follow Avid’s topic-focused social media accounts to get answers and updates from the customer support team, including:
- Facebook – professional tools, media composer, Sibelius, MediaCentral
- LinkedIn – Avid ProTools, Enthusiastic media composer, Enthusiastic Sibelius, Avid MediaCentral
- Instagram – avid.protools, enthusiastic.mediacomposer, avid.sibelius, avid.mediacentral
- tick tock avid.protools, enthusiastic.mediacomposer, avid.sibelius, avid.mediacentral
Until Twitter recognized the presence of illegitimate accounts on its…
